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Oct 2, 2018 | IN Data Collection | BY Wayne Smith
Redefining Roles in the World of Automation

Tools that automate processes allow companies the space to grow.

Automation tools free your employees to think about the future instead of continually fighting fires.

When your employees have the resources they need (both tools and time) to impact the growth of the company both are healthier. Employees are valued for their professional skill sets and the contributions each makes to the growth of the business. The organization gains the benefit of a workforce that is invested in the future of the company instead of operating under a constant state of stress.

So why don’t employees welcome automation?

The short answer is that most leadership teams do a poor job of explaining how automation tools positively impact individual roles within the company.


Read more on how automation is transforming the construction industry and creating radically more efficiency. 
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This leaves your employees to fill in the gaps. When this happens, your workers imagine the worse – that they are being replaced by the very tools purchased to make their work lives better.

Self-preservation kicks-in and instead of embracing the training and tool you have invested in, your employees begin to find fault and create excuses for why it will not help in their day-to-day work.

What we fear doing most is usually what we most need to do. – Tim Ferriss (Click to Tweet)

It is Up To Leadership Teams to Excite the People

It is easy to say “a robot is not replacing you” but how do you show your people that this is true?

By redefining their days.

How much time does your construction manager spend chasing money, tracking down information, and trying to get jobs billed?

For most wireless construction firms, the answer is near 80 percent.

Is that why you hired your construction manager? To be a paper-chaser? Unlikely.

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Construction managers are hired because of their experience and expertise in the field. He or she is hired to manage teams, to ensure quality, and to guide the way work is completed – not just documented.

Automated process verification gets your most valuable assets out from behind the desk and back into the field – where they shine.

When automated process verification is introduced, it is up to the leadership of the company to explain how each role is redefined within this new way of doing business.

Process verification eliminates the need for construction managers and project managers to track down updates and data from the field. It keeps the technicians in the field focused on the task at hand instead of pulling him away to answer the phone or track down photos taken of a job that was completed three weeks ago.

Automation Table

If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you. – Zig Ziglar (Click to Tweet)

Empower Your Resources

When your employees are empowered, anxieties are relieved, and adoption soars.

To bring your team on-board with automated process verification, discuss the real problems that exist within the organization.

  • Talk about billing and finances and the lack of transparency
  • Explain how delayed closeout packages impact the business’ bottom line and how that is delaying or even eliminating opportunities for advancement

The key is to touch your team in a way that makes them understand why automation is essential to each team member, individually.

Ask:

What part of your job could be automated to make your life easier?

Then:

Demonstrate how process verification enables that automation.

Ask:

Do you know why we are automating?

Then:

Explain that the business must be more efficient and more profitable to enable growth and opportunities for advancement.

Automation is NOT the Enemy

As a leader within your organization, your employees are looking to you for answers. It is human nature to assume that no news is bad news. If your team sees the organization changing but does not understand why they are unlikely to support the very tools needed to enable their own professional growth.

Prepare more than just technical training when rolling out automated process verification. Prepare to re-imagine the roles within your organization and to share that vision with every employee.

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Tags: Data Collection, Telecom Construction, Construction Industry, Business Transformation

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